To Study Application of Management Information System in Quality Management System of Textile Industry

 

Dr. Vinod N. Sayankar

Director, Sankalp Business School, Vadgaon (Bk) Behind Sinhgad Campus Ambegaon (Bk)

Pune - 411041

*Corresponding Author: vn_sayankar@yahoo.com

  

ABSTRACT:

In today’s global era of business and information systems, Management Information Systems as well as Quality Management System have strategic goals in business management. A management information system gives the business managers the information that they need to make decisions. Management information systems provide a variety of information products to managers. The role of MIS is to support business manager in strategic analysis, strategy formulation and strategy implementation to achieve short term and long term business goals. The role of Quality Management System is achieving not only quality of product but also improves quality of people and work culture. This will benefit in increase of sales, customer satisfaction and goodwill in the market.  Proper implementation of Management Information System provides the immense benefits to Quality Management System in the organization for getting right quality at right time and delights the customers.

 

KEY WORDS: Strategic goal, quality of people, work culture, customer satisfaction.

 


INTRODUCTION:

A Management Information System provides information that organizations require managing themselves efficiently and effectively. The information is a product of an analysis of data. This concept is similar as in production process like raw material and finished product. The intension is to get the information and not a bulk of data. However the data can be analyzed in a number of ways, producing different combinations of the information as a product. A Management Information System can be evolved for a specific objective if it is evolved after systematic planning and design.

 

The MIS is a product of a multidisciplinary approach to the business management. It is a product which needs to be kept under a constant review and modification to meet the corporate needs of the information. Management information systems are distinct from other information systems because of the fact that they are used to analyze and facilitate strategic and operational activities.

 

A management information system gives the business managers the information that they need to make decisions. In earlier days business computers were used for operations such as keeping inventory, billing, sales and payroll data. Now a day’s these computer applications became more complex, hardware storage capacities increases and technologies up gradation for connecting application. Over time the term expanded to include decision support systems, resource management and human resource management, enterprise resource planning, supply chain management, customer relationship management, project management and database retrieval applications.

 

MIS Definition:

MIS has been understood, described in various ways and has more than one definition. It is also popularly known as the Information System, the information and Decision System, the computer based Information System.

1      The MIS is defined as a system which provides information support for decision making in the organization.

2      The MIS is defined as an integrated system of man and machine for providing the information to support the operations, the management and the decision making function in the organization.

3      The MIS is defined as a system Computer Based Information System.

Though there are a number of definitions, all of them converge on one single point, i.e. the MIS is a system to support the decision making function in the organization. However in today’s global era, the MIS is computerized business processing system generating information for the functional areas in the organization to meet the information needs for decision making.

 

Management as a Control System:

Planning, organizing, staffing, coordinating, directing and controlling are the various steps in a management process. A definition of control is the process through which managers assure that actual activities conform to the planned activities leading to the achievement of the stated organization common goals. The management is a systematic effort to set the performance standards in line with the performance objectives. These objectives are to compare the actual performance with those predetermined standards. The systematic effort is undertaken through the management control system.

 

The control process measures the performance and progress towards those goals and enables the manager to find out the deviation from the original plan in time to take corrective action wherever necessary.

 

Advantages:

There are some benefits that can be accomplished for different types of management information systems. These are as follows.

1      Management Information Systems can help the organization to gain a competitive advantage.      Competitive advantage is the organization’s ability to do work better, faster  and cheaper when compared with competitor organization in the market.

2      Organizations are able to highlight their strengths and weaknesses due to the presence of revenue reports, employees' performance record etc. The identification of these aspects can help the organization improve their business processes and operations.

3      Giving an overall picture of the organization and acting as a communication and planning tool.

4      The availability of the customer data and feedback can help the organization to in line with their business processes according to the needs of the customers. The effective planed management of customer data can help the organization to perform direct marketing and promotion activities.

 

Quality Management System:

A quality management system is a collection of business processes focused on achieving organization’s quality objectives i.e. what customer expects.  It depends on how the organizational structure, policies, procedures, processes and resources needed to implement Quality Management. In earlier systems outcomes of an industrial product production line were emphasized using simple statistics and random sampling.

 

Quality Management:

The term quality management has a specific meaning within many business sectors. This specific definition which does not aim only to assure good quality but also to ensure that an organization or product is consistent. It can be considered to have four main components.

1      Quality Planning  

2      Quality Control

3      Quality Assurance

4      Quality Improvements

 

Quality management is focused not only on product or service quality but also the means to get it. Quality management therefore uses quality assurance and control of processes as well as products to achieve more consistent quality.

 

Quality System:

Following parameters are taking into consideration while designing and maintaining Quality System.

Sr. No.

Parameter

1

Need to arrange  personnel training

2

To initiate for controlling the product design

3

To do controlling the  documentation

4

To make controlling the purchasing

5

To do traceability at all stages of production and follow the system of product identification.

6

To define and control production process

7

To define and controlling inspection, measuring and test equipment

8

To validate the  processes

9

To make acceptance of product

10

To control nonconforming product

11

To do corrective and preventive action when errors occur

12

To do labeling and controls packaging

13

To make the system for handling, storage, distribution and installation

14

To keep the relevant records

15

To make the arrangement for servicing

16

To use the statistical techniques

 

Information System:

Organization needed accurate information and that should be passed as transparent as possible to concern employees to work for making better decisions.

 

The management has to rely on employee’s sales and on field reports or by automating its existing business processes with latest technology.

 

Textile Industry in India:

The Indian Textile Industry contributes among the leading textile industries in the world. Its role in the country’s economic growth is significant. India’s textile industry contributes about 14 per cent to industrial production, 4 per cent to the country’s gross domestic product (GDP),  17 per cent to its export earnings and is a source of direct employment for over 35 million people which makes it the second largest provider of employment after agriculture. India has the advantage of plenty resources of raw materials. It is one of the largest producers of cotton yarn in the world and there are good resources of fibres such as polyester, silk, viscose etc.

 

Application of MIS:

Organizations often install computers and business software in each department and section. This allows business and financial information to be transferred electronically to an end user. These can include owners, managers and employees of the organization. Employees in the organization have to input information in the management information system. Management information systems are usually customizable to each organization. This allows business owners and business managers to create specific reports that will automatically run once the system collects all required information. Information management is an important business function in today's business environment. Owners and managers must have the most up to date business information to make decisions and maintain their organization's competitive advantage. The collecting of information related to organization processes can also allow them to correct adverse situations quickly and can minimizes financial losses.

 

In textile industry various processes exists depending on the type manufacturing. The textile industry is primarily concerned with the production of yarn and fabric.

Quality Management System deals with two types of information system

 

1 Test Result Information System:

The study has been taken for the composite textile industry. The system involves the testing, inspection and analysis for raw materials to finish product. Data for the all these categories were stored in the system.

 

a. Raw material test information system:

Testing of raw material received was sent to the quality control laboratory for testing. The test  data were stored in system. 

 

Based on result raw materials were accepted or rejected. If accepted, raw materials were taken into processing, rejected raw materials were sent back to the supplier.

 

b. In Process Material Test Information System:

Testing of in process materials were sent to the quality control laboratory for testing. The test  data were stored in system based on result in process materials were accepted or rejected. If accepted, materials were taken into processing; rejected materials were taken into re-processing by looking into severity of problem.

 

2. Analysis System:

An analysis is the heart of any system; the same is the case for Quality Management System. Information getting from data analysis will help the organization to solve the problems, minimizing defect, minimizing rejection and reducing value loss. Hence increasing the profitability of the organization.


 

 

 


List of Analysis:

1      Supplier wise rejection analysis

2      Material wise test result analysis

3      Lot wise test result analysis

4      Shift wise/material test result analysis

5      Process wise test result analysis

6      Material wise inspection analysis

7      Defect wise inspection analysis

8      Process wise defect analysis

9      Person wise defect analysis

10    Shift wise / person wise inspection analysis

11    Value loss/gain analysis

 

The organization are benefited the analytical report for discussion in internal meetings and board meeting.

 

DISCUSSION:

In today’s global era information plays an important, which needed for business transactions.  The implementation of effective and accurate management information system will help not only quality control section but also the entire organization. This will lead to customer satisfaction of internal and external customers. Increase the morale of the employees of the organization. Accurate and on time information will help the quality control managers for timely decisions. This reduces the defect generation, rejection, waste, lead time of production cycle and increases the efficiency of production process. A proper implementation of Management Information System in Quality Management System increases not only profitability of the organization but also increases market share, goodwill in the market.

 

 

REFERENCE:

·        Management Information System By Waman S Jawadekar Tata McGraw Hill Education Private Limited

·        Management Information  System By Ken Laudon , Jane Laudon, Rajanish Dass  Dorling Kindersley ( India ) Private Limited

·        http://en.wikipedia.org/wiki/Management_information_system

·        http://www.ibef.org/industry/textiles.aspx